About
We build digital
infrastructure for
the public good.
PublicCivic is a civic technology company founded on the belief that governments and public institutions deserve the same quality of digital services as private-sector organizations — without the vendor lock-in, inaccessible interfaces, or decade-long procurement cycles.
Our mission
Governments serve everyone. Their digital services should too. For too long, public sector technology has been defined by vendor lock-in, inaccessible interfaces, and systems that frustrate the people they were built to help.
We started PublicCivic because we believed there was a better way — one that puts residents first, treats accessibility as a right, and uses modern engineering practices to build services that actually work.
Every project we take on is a chance to reduce friction between a person and the help they need. That responsibility shapes every decision we make.
Our approach
Values
What guides how we work.
Public impact over technical novelty
We choose boring, reliable technology when it serves the public better. The measure of a good decision is whether it improves service delivery — not whether it uses the latest framework.
Accessibility is not optional
Government services must work for everyone. We treat WCAG compliance as a baseline, not a feature. Every component we build is tested with real assistive technology.
Transparency in process and outcome
Our clients are public institutions accountable to taxpayers. We operate with the same transparency we expect from government — clear timelines, honest assessments, and documented decisions.
Resident outcomes, not deliverables
We measure project success by what changes for real people — fewer barriers, faster service, clearer information. A shipped feature that doesn't improve resident experience is not a success.
Sustainable handoffs
Every project we complete should be something your team can own. We document thoroughly, train staff, and build systems that don't require us to be in the room.
Security by default
Public sector systems are high-value targets. Security practices are built into our development lifecycle — not reviewed at the end. We follow NIST guidelines and conduct regular penetration testing.
Team
Practitioners who have
done this before.
Jordan Ramos
Principal Engineer
Former USDS engineer with 12 years of public-sector software experience across federal and municipal governments.
Dr. Priya Nair
Accessibility Director
CPACC certified, former W3C Working Group contributor, and lead accessibility consultant to three state governments.
Marcus Webb
Design Director
Service designer with a decade of government UX experience, including redesigns for two major metropolitan transit systems.
Leila Ahmadi
Engineering Lead
Civic-focused full-stack engineer who has shipped citizen portals serving a combined 2.3 million residents.
Work with us.
We work with governments, municipalities, nonprofits, and civic organizations at every stage of digital maturity. If you serve the public, we want to help.